# New guide: From sandbox to production

- Date: 2026-11-02
- Type: New
- Surface: Developer portal and CLI
- What you need to do: Nothing.
- Address: https://developers.rivr.io/changelog/2026-11-02-guide-sandbox-to-production

The new guide From sandbox to production (/guides/sandbox-to-production) says what differs between the sandbox and production, area by area, and the order in which you go live once live is open for your organisation. Production is an environment of its own: Rivr creates a new platform client for it, the API is on `api.rivr.io` while `resource` stays the same, and the organisation key and the webhook endpoint are created anew in live, by an admin with a passkey confirmed within the last 15 minutes. The guide also says what the portal reads in live and what answers `403` with `sandbox_only`, which CLI commands belong to the sandbox (`rivr verify` and `rivr verify --sequence` never contact Rivr and prove your receiver before you switch), what changes with real patients, which payment methods you first see with the pilot clinic, and why a new clinic answers `organization_not_accessible` until it is active and connected to your organisation. The guide The checklist before the first clinic now points to it.